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We are a small local company in the area that ships/receives nationwide. Ed saved the day in late 2016 when our current freight forwarder went corporate. The nature of our business is rapid responses with little communication – therefore saving time. Ed, Renee and company came through that day in 2016 and through the years we have grown with Planet Freight. They now handle multiple daily inbound/outbound shipments for us.
If you are looking for excellent customer service (Renee!!) with people who just get the job done – call Planet Freight.
Overall, we couldn’t be happier with the service provided by Planet Freight. Their company and team are absolutely amazing.
We came out of a rocky relationship with our previous logistics team. Al, Ed and their team at Planet Freight / Valley Express stepped in and stepped up. They have reduced our risk management by close to 40% on our medical lane. They are true to their word and make things happen as quickly as we need them too. I am ever grateful for the partnership we have built and look forward to much more success with them at the helm of our logistics needs.