If you are thinking of partnering with a freight broker for your shipping needs, there are several things you should consider before selecting your freight partner. Keep reading for 5 questions you should keep in mind when selecting a freight broker.
1. Are they licensed?
This is probably one of the most important things to consider when selecting a freight broker, mainly because it is required by law. The federal law requires all freight brokers, or anyone arranging transportation for compensation, to have a federal property broker license issued by the Federal Motor Carrier Safety Administration or FMCSA.
2. How long have they been in business?
The longer the freight broker has been in business, the better. If the freight broker was able to make it through the tough financial times of the past few years, that probably means they have something good going for them. The longer they have been around means management probably knows what they are doing. Align yourself with a successful and experienced broker for the best shipping experience.
3. Do they offer multiple modes?
A freight broker that offers multiple modes of transportation can make things more convenient for you by offering more options from a single source. Another advantage to offering multiple different modes of transportation is if there are shortages in one mode there are always other modes with capacity to assist.
4. Do they have references?
When choosing a freight broker to partner with, you are essentially adding another “employee” to your company. If you were hiring an employee for a critical role in your company you would check their references, wouldn’t you? Talk to people that have worked with this freight broker in the past. Ask them about their experiences and if they would recommend working with this particular freight broker.
5. Did you get the price in writing?
Make sure you get the quote of the price in writing. In shipping there can be many fees and taxes involved. Make sure you can clearly understand the quote to avoid getting blindsided. If the potential costs aren’t clear to you, question this freight broker.
There you have it 5 things to think about before you select your freight broker. To learn more about the freight services Planet Freight offers, contact us.